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Managed Support for Scaling Operations

More customers means more moving parts. We bring defined processes, planned capacity, and real oversight so execution does not break under pressure.

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Customer satisfaction rate

Customer satisfaction rate

Consistent delivery

Consistent delivery

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Integrations available

Integrations available

Connects to your workflow

Connects to your workflow

As your product grows, the work around it grows too.

As your product grows, the work around it grows too.

Customer messages, follow-ups, coordination, internal tracking. At some point, it all starts landing on the founder.

Customer messages, follow-ups, coordination, internal tracking. At some point, it all starts landing on the founder.

What “Managed” Actually Means

You’re not hiring a person and hoping it works out. You work with one primary support associate day to day. Behind the scenes, we handle quality, coverage, and continuity.

Structured Support

Structured Support

Support runs on defined workflows and coverage, not whoever is free to reply. Tickets, inboxes, and follow ups are handled in an organized system.

Support runs on defined workflows and coverage, not whoever is free to reply. Tickets, inboxes, and follow ups are handled in an organized system.

We need reliable customer support coverage.

How can we support your team?

Sure, we offer a range of digital marketing services including SEO, social media management, and PPC advertising. Which service are you interested in?

Reliable Coverage

Reliable Coverage

Day to day handling with clear ownership and tracking so customer messages are not missed or delayed

Day to day handling with clear ownership and tracking so customer messages are not missed or delayed

4k+

Subject

Message

Smart Escalation

Smart Escalation

Requests are prioritized and routed with context so the right issues reach the right people fast.

Requests are prioritized and routed with context so the right issues reach the right people fast.

System Updates

System Updates

Helpdesk and CRM records are updated as work happens so your support data stays accurate.

Helpdesk and CRM records are updated as work happens so your support data stays accurate.

We Work Inside Your Existing Systems

We adapt to your CRM and internal workflows so support runs smoothly without rebuilding your setup.

We adapt to your CRM and internal workflows so support runs smoothly without rebuilding your setup.

Who This Works Best For

HeyBuddy is a good fit if:

You’re a SaaS founder managing too much execution

Customer and operational work is constant

You want ownership, not delegation

You’re building for scale, not patchwork fixes

You want ownership, not delegation

You’re building for scale, not patchwork fixes

Who This Works Best For

HeyBuddy is a good fit if:

You’re a SaaS founder managing too much execution

Customer and operational work is constant

You want ownership, not delegation

You’re building for scale, not patchwork fixes

You want ownership, not delegation

You’re building for scale, not patchwork fixes

Who This Works Best For

HeyBuddy is a good fit if:

You’re a SaaS founder managing too much execution

Customer and operational work is constant

You want ownership, not delegation

You’re building for scale, not patchwork fixes

You want ownership, not delegation

You’re building for scale, not patchwork fixes

Ready To Build Your Remote Team?

We begin with a short conversation to understand how support shows up in your business today and where execution starts to break down.

If it’s a fit, we’ll recommend the right level of support and outline next steps clearly.

Ready to get Started

Ready To Build Your Remote Team?

We begin with a short conversation to understand how support shows up in your business today and where execution starts to break down.

If it’s a fit, we’ll recommend the right level of support and outline next steps clearly.

Ready to get Started

Ready To Build Your Remote Team?

We begin with a short conversation to understand how support shows up in your business today and where execution starts to break down.

If it’s a fit, we’ll recommend the right level of support and outline next steps clearly.

Ready to get Started

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