HeyBuddy Solutions

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Predictable Support Across Every Channel

Each plan includes structured coverage across email, chat, helpdesk, CRM, and internal systems. Workflows are owned and managed to keep operations stable as demand increases.

Shared Capacity

$899

/ seat

Founders who need daily help but not full-time coverage

80 hrs / month

Capacity ~1 20 hrs / month

Operations Associate

Team Lead (QA & Escalation)

Account Manager (Priorities & Alignment)

Account Manager (Priorities & Alignment)s

Inbox & Customer Email Support

Scheduling & Coordination

CRM Updates & Tracking

CRM Updates & Tracking days

Escalation Handling

CRM Updates & Tracking

CRM Updates & Tracking days

Get started now

Popular

Full Capacity Support

$1,600

/ seat

Teams with consistent daily ops & customer communication

160 hrs / month

Capacity ~1 60 hrs / month

Operations Associate

Team Lead (QA & Escalation)

Account Manager (Priorities & Alignment)

Account Manager (Priorities & Alignment)ns

Inbox & Customer Email Support

Scheduling & Coordination

CRM Updates & Tracking

CRM Updates & Tracking in 14 days

Escalation Handling

Process Documentation

Weekly Summary & Insights

Daily Availability

Start your project

Our Process

Discovery

We start with a short discovery call to understand your business priorities, workload bottlenecks, and support goals.

Discovery

ALIGNMENT

CLARITY

Request a Seat

/05

Step

Discovery

We start with a short discovery call to understand your business priorities, workload bottlenecks, and support goals.

Discovery

ALIGNMENT

CLARITY

Request a Seat

/05

Step

Discovery

We start with a short discovery call to understand your business priorities, workload bottlenecks, and support goals.

Discovery

ALIGNMENT

CLARITY

Request a Seat

/05

Step

What’s included in every plan

Regardless of capacity level, every plan includes a managed setup.

Dedicated team lead

Structured onboarding

Defined scope and coverage

Performance reporting

Built on a Managed Support Model

How We Hire

We recruit for communication clarity, reliability, and long term alignment, not just task based skill. Every candidate goes through screening for operational discipline and real world workflow readiness.

How We Hire

How We Train

Associates are trained inside structured workflows and real tools before handling live client work. Documentation standards and quality expectations are built in from day one.

How We Train

Associates are trained inside structured workflows and real tools before handling live client work. Documentation standards and quality expectations are built in from day one.

How We Manage

Execution is supervised internally with defined ownership, workload tracking, and quality checks so output stays consistent as your volume grows.

How We Manage

Execution is supervised internally with defined ownership, workload tracking, and quality checks so output stays consistent as your volume grows.

Frequently asked questions

How does pricing work?

Our pricing is per seat. Each seat represents a dedicated team member supported by our managed structure.

What does one seat include?

One dedicated team member aligned to your defined scope, supported by management oversight and structured reporting.

Is this hourly billing?

No. Seats are monthly. You are investing in capacity and accountability, not tracked hours.

Are there any hidden fees?

No hidden fees. Your agreement clearly outlines seat investment and any approved add ons.

What happens if a seat is not performing?

We address performance internally through coaching and structured oversight. If necessary, we will make adjustments to protect delivery standards.

How long is the commitment?

We structure terms to allow proper onboarding and stability. Specific commitment periods are outlined in your agreement.

How quickly can we get started?

Timelines depend on role requirements and alignment. Once scope is confirmed, we move quickly.

Frequently asked questions

How does pricing work?

Our pricing is per seat. Each seat represents a dedicated team member supported by our managed structure.

What does one seat include?

One dedicated team member aligned to your defined scope, supported by management oversight and structured reporting.

Is this hourly billing?

No. Seats are monthly. You are investing in capacity and accountability, not tracked hours.

Are there any hidden fees?

No hidden fees. Your agreement clearly outlines seat investment and any approved add ons.

What happens if a seat is not performing?

We address performance internally through coaching and structured oversight. If necessary, we will make adjustments to protect delivery standards.

How long is the commitment?

We structure terms to allow proper onboarding and stability. Specific commitment periods are outlined in your agreement.

How quickly can we get started?

Timelines depend on role requirements and alignment. Once scope is confirmed, we move quickly.

Ready To Build Your Remote Team?

We begin with a short conversation to understand how support shows up in your business today and where execution starts to break down.

If it’s a fit, we’ll recommend the right level of support and outline next steps clearly.

Ready to get Started